Case Study Library
10/15/2025 • 1 min read
How Banks Unlocked New Revenue Streams With Embedded Insurance
Problem
Banks and digital platforms were leaving money on the table. Their customers were buying insurance elsewhere — for travel, cars, health, and devices — when those products could have been sold directly within their existing apps.
Only a small fraction of bank apps offer embedded insurance, despite clear cross-sell moments during transactions.
The Missed Opportunity
Each digital payment or booking is a micro-moment for insurance. Banks lacked plug-and-play infrastructure, facing long compliance cycles and complex insurer integrations.
Solution
A partner of ours provided a unified API platform allowing financial institutions to embed insurance — without becoming insurers themselves.
Capabilities
- Access multiple products through one API.
- Offer contextual coverage during transactions.
- Automate premium collection and payouts through existing payment rails.
- Handle regulatory compliance and product onboarding.
Several banks rolled out embedded insurance in under six weeks using this approach.
Impact
- New recurring revenue of ~1–2% of transaction volume.
- Customer lifetime value increased up to 30%.
- Product launch time reduced from 12 months to under 6 weeks.
- Compliance burden shifted away from the bank.
Active in 50+ markets, the platform turns transactional apps into revenue channels.
Testimonials
“A partner of ours made it possible for us to launch three insurance products in less than two months.” — Head of Digital Products, Leading Bank
“We’ve always wanted to offer more to our customers — this turned ambition into revenue.” — Chief Growth Officer, Fintech Super App
Before Vs After
| Aspect | Before | After |
|---|---|---|
| Time to launch | 9–12 months | 4–6 weeks |
| Revenue from insurance | $0 | 1–2% of transaction volume |
| Integration effort | High | Low |
| Regulatory burden | On bank | On partner |
| Customer engagement | Transactional | Relationship-based |
Onboarding
- Discovery: Identify user journeys and transaction touchpoints.
- Demo: Show native app integration.
- Pilot: Launch one product to validate demand.
- Rollout: Expand across journeys and geographies.
- Scale: Optimize conversions with analytics.
Banks typically go live within 6 weeks.